Domestic Shipping (US). Once your order ships, we aim to have it leave our facility within 1-2 business days with standard ground shipping. Once the order is placed and packaged, you will receive a shipping confirmation email within 3-5 business days

Domestic Shipping (US)Once your order ships, we aim to have it leave our facility within 1-2 business days&#xA0;with standard ground shipping.&#xA0;Once the order is placed and packaged, you will receive a shipping confirmation email within&#xA0;3-5 business days. NOTE ON AEROSOL PRODUCTS: Items like our Pro Series Point &amp; Spray Stain Remover are only available for ground delivery within the contiguous United States (delivery is currently unavailable to HI, AL, VI, and other US Territories). We are unable to offer rush or expedited delivery on these goods. We also cannot ship these items to PO Boxes or virtual addresses. International Shipping (Non US and Not Listed Above)Countries we currently ship to: Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Hong Kong, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, and United Kingdom.NOTE ON AEROSOL PRODUCTS: Items like our Pro Series Point &amp; Spray Stain Remover are not currently available for international delivery.All shipments originate from our warehouses in the United States so please allow for reasonable transit times, as well as any applicable taxes, duties, fees, etc.&#xA0;International shipping for all CAMPANELLI products are carried out by one of two methods, DDP (Delivered duty paid) or DDU (Delivered duty unpaid).- Delivered Duty Paid (DDP):&#xA0;We agree to&#xA0;cover transporting your order until it reaches an agreed-upon destination. Import related taxes and duties will be collected and paid for by us and our affiliates. Once that destination is reached, the responsibility shifts to your local courier for final mile delivery.- Delivered Duty Unpaid (DDU): We agree to cover transporting your order to your destination, however taxes and duties may be required by the customer to pay upon delivery for a package entering that particular country. These fees are solely the responsibility of the customer.Shipping rates for all international orders are calculated at checkout based on your country and the size of your order(s)Most countries will ship via DDP, some via DDU including Switzerland, Israel, the UAE, and Japan. Additional shipments may ship DDP but will be limited.Note: CAMPANELLI products are not intended for resale domestically or internationally without a written agreement. We reserve the right to cancel any order which violates these terms.

What are CAMPANELLI's different shipping policies?

Refund Policy: Taking Pride in Our Customers. At CAMPANELLI, we take our home care and cleaning products seriously, but we also believe that life is too short for long boring refund policies. So, here's ours – short and sweet. Our Promise. We want yo

Refund Policy:&#xA0;Taking Pride in Our CustomersAt CAMPANELLI, we take our home care and cleaning products seriously, but we also believe that life is too short for long boring refund policies. So, here&apos;s ours &#x2013; short and sweet.Our PromiseWe want you to be thrilled with your purchase. If, for any reason, you&apos;re not head over heels in love with your CAMPANELLI product, don&apos;t you fret! You&apos;ve got 30 days from the date of purchase to initiate a return for a full refund.No Questions AskedSeriously, we mean it. We won&apos;t ask you why you&apos;re returning your item. Maybe it didn&apos;t quite meet your expectations, maybe you loved it TOO much and that scared you (we&apos;ve all been there). Whatever the reason, we&apos;re here to make it right.Exceptions (Because Life Can Be Messy)While we&apos;re pretty lenient with our return policy, there are a couple of ground rules:<ol><li>Empty containers and fully consumed products: If you&apos;ve used up every last drop of your Campanelli product, we won&apos;t be able to accept it back. We&apos;d love to hear your secret for making our products disappear that fast, though!</li></ol>How to Make a ReturnReturning a product is as easy as pie... actually why do they say that, making a pie is actually kind of hard. Returning a product is even easier than pie! Here&apos;s all you need to do:<ol><li><a href="https://campanelliproducts.returnscenter.com/" style=" text-decoration: none;" target="_blank" rel="noopener noreferrer">Click here</a> to visit our returns center.</li><li>Locate your order.</li><li>Follow the prompts to initiate the return (if eligible).</li></ol>Refund ProcessOnce we&apos;ve received your returned item and verified that it meets our policy criteria, we&apos;ll process your refund asap. Please allow a bit of time for the refund to be credited back to your account, but rest assured, we&apos;ll work diligently to make it snappy.Questions or Concerns?If you have any questions or concerns about our refund policy or just want to know how the weather is by us, don&apos;t hesitate to <a href="https://www.campanelli.shop/pages/help?hcUrl=%252Fen-US%252Fcontact">get in touch with us</a>.&#xA0;

What is CAMPANELLI's Return Policy?

Campanelli Products, LLCEffective Date: June 11, 2024. The website located at www.Campanelli.shop (the “Site”) is a copyrighted work belonging to Campanelli Products, LLC (“CAMPANELLI”, “us”, “our”, and “we”). Certain features of the Site may be subj

Campanelli Products, LLC Effective Date: June 11, 2024<h2 id="terms-of-service">Terms of Service</h2><h3 id="1-introduction">1. Introduction</h3>The website located at&#xA0;www.Campanelli.shop&#xA0;(the &#x201C;Site&#x201D;) is a copyrighted work belonging to&#xA0;Campanelli Products, LLC&#xA0;(&#x201C;CAMPANELLI&#x201D;, &#x201C;us&#x201D;, &#x201C;our&#x201D;, and &#x201C;we&#x201D;). Certain features of the Site may be subject to additional guidelines, terms, or rules, which will be posted on the Site in connection with such features. All such additional terms, guidelines, and rules are incorporated by reference into these Terms. THESE TERMS OF USE (THESE &#x201C;TERMS&#x201D;) SET FORTH THE LEGALLY BINDING TERMS ANDCONDITIONS THAT GOVERN YOUR USE OF THE SITE. BY ACCESSING OR USING THE SITE, YOU AREACCEPTING THESE TERMS (ON BEHALF OF YOURSELF OR THE ENTITY THAT YOU REPRESENT), AND YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ENTER INTO THESE TERMS (ON BEHALF OF YOURSELF OR THE ENTITY THAT YOU REPRESENT). YOU MAY NOT ACCESS OR USE THE SITE OR ACCEPT THE TERMS IF YOU ARE NOT AT LEAST 18 YEARS OLD. IF YOU DO NOT AGREE WITH ALL OF THE PROVISIONS OF THESE TERMS, DO NOTACCESS AND/OR USE THE SITE. THESE TERMS REQUIRE THE USE OF ARBITRATION (SECTION 8.2) ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMIT THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE. <h3 id="2-eligibility">2. Eligibility</h3>By using our Service, you represent that you are at least [18] years old and have the legal capacity to enter into these Terms. If you are using the Service on behalf of an organization, you agree to these Terms on behalf of that organization and its affiliates.<h3 id="3-account-registration">3. Account Registration</h3>To access certain features of our Service, you may need to register for an account. You agree to provide accurate and complete information when creating an account and to keep this information up to date. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.&#xA0; You may delete your Account at any time, for any reason, by following the instructions on the Site. CAMPANELLI may also suspend or terminate your Account at its own discretion.&#xA0;<h3 id="4-use-of-service">4. Use of Service</h3>You agree to use the Service only for lawful purposes and in accordance with these Terms. You may not use the Service:<ul><li>In any way that violates any applicable local, state, national, or international law or regulation.</li><li>To engage in any conduct that is harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, or otherwise objectionable.</li><li>To infringe upon or violate our intellectual property rights or the intellectual property rights of others.</li></ul><h3 id="5-user-content">5. User Content</h3>You retain ownership of any content or review that you submit, post, or display on or through the Service (&quot;User Content&quot;). By submitting User Content, you grant us a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and distribute your User Content in connection with the Service. You represent that you have the necessary rights to grant us this license.<h3 id="6-intellectual-property">6. Intellectual Property</h3>All content and materials on the Service, including but not limited to registered marks, text, graphics, logos, icons, images, audio clips, and software, are the property of&#xA0;Campanelli Products, LLC or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use any of our trademarks without our prior written permission.<h3 id="7-limitation-of-liability">7. Limitation of Liability</h3>To the fullest extent permitted by law,&#xA0;Campanelli Products, LLC and its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangible losses, arising out of or in connection with your use of the Service.<h3 id="8-indemnification">8. Indemnification</h3>You agree to indemnify, defend, and hold harmless&#xA0;Campanelli Products, LLC and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys&apos; fees, arising out of or in any way connected with your use of the Service or violation of these Terms.<h3 id="9-termination">9. Termination</h3>We may terminate or suspend your account and access to the Service at our sole discretion, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease.<h3 id="10-governing-law">10. Governing Law</h3>These Terms and any disputes arising out of or relating to them will be governed by and construed in accordance with the laws of Florida, without regard to its conflict of law principles.<h3 id="11-changes-to-terms">11. Changes to Terms</h3>We reserve the right to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms on the Site. Your continued use of the Service following the posting of any changes constitutes acceptance of those changes.<h3 id="12-contact-information">12. Contact Information</h3>If you have any questions about these Terms, please <a href="https://www.campanelli.shop/contactus" title="Contact Us" style=" text-decoration: none;">contact us</a>.&#xA0;<a href="https://www.campanelli.shop/pages/us-laws-compliance" title="US Laws Compliance" style=" text-decoration: none;">View US Laws Compliance</a> (via Consentmo)

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CAMPANELLI

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(VIDEO) How To Use My Machine Washable Duster

How do I wash my machine washable duster?

How do I assemble & adjust my microfiber duster?

How do I bend my duster?

What surfaces can I use the dusters on?

How do I extend the adjustable pole?

Machine Washable Microfiber Dusters

(VIDEO) Microfiber Duster Demonstration

How do I clean my microfiber duster?

My duster is clumping, how do I fix it?

Microfiber Dusters

Dusters

(VIDEO) How do I assemble my Pro Series Spray Mop?

What cleaners can I put in my Pro Series Spray Mop?

What surfaces can I use the mop pad on?

How do I wash my mop pad?

Which mop pads do I buy for the Spray Mop?

PRO SERIES Spray Mop

(VIDEO) How To Use My EasyGlide Mop

How do I assemble my EasyGlide Mop?

Which mop pads do I buy for the EasyGlide Mop?

EasyGlide Wet & Dry Mop

Mops

(VIDEO) Window + Windshield Cleaning Kit Demonstration

How do I assemble the Window Cleaning Kit?

What's the difference between the two pads for my window cleaner?

Why are there two pole lengths?

How do I clean the window cleaner pads?

PRO SERIES Window + Windshield Cleaning Kit

(VIDEO) MightyTidy Demonstration

How do I use the MightyTidy?

How do I clean the brushes?

PRO SERIES MightyTidy Cleaning Kit

(VIDEO) Collapsible Bucket Demonstration COMING SOON

What are the buckets best used for?

How do I clean my bucket?

Collapsible Buckets

I Need Help With A Tool

(VIDEO) PuppyFur Towel Demonstration

Why do I need to wash my PuppyFur towels before using?

How do I wash my PuppyFur towels?

How are the PuppyFur towels used?

PuppyFur Towels

(VIDEO) Loopy Towel Demonstration

Why do I need to wash my Loopy towels before using?

How are the Loopy Towels used?

How do I wash my Loopy towels?

Loopy Towels

(VIDEO) Microfiber Towel Demonstration

Why do I need to wash my towels before using?

How are the microfiber towels used?

How do I wash my microfiber towels?

(VIDEO) Kitchen & More Microfiber Towel Roll Demonstration

Premium Microfiber Towels

Towels

(VIDEO) Sponge Demonstration

Why do I need to wash my sponges before using?

How do I wash my sponge?

Will the DiamondFiber side scratch my non-stick cookware?

What are the chenille sponges best used for?

What surfaces can I use my sponge on?

Sponges

I Need Help With A Textile

(VIDEO) PRO SERIES Stain Remover Demonstration

What are the directions on the stain remover label?

What type of stains will this product remove?

Can I use the stain remover on any carpet or fabric?

I sprayed a stain and the spot is still there. What do I do?

Can I use your stain remover on my hardwood or concrete floor?

Can I use the stain remover if I have pets?

Does the stain remover have bleach in it?

How long does it take the stain remover to dry?

I think my can may be defective, what do I do?

Pro Series Stain Remover

Stain Removers

I Need Help With A Cleaner

(VIDEO) Makeup Remover Towel Demonstration

How do I wash the makeup towels?

Do I have to use cleansers to remove my makeup?

I washed my makeup remover towels and they still look dirty.  Why?

What is the textured material on the makeup remover towels for?

Why do your makeup remover towels have different names on the tag?

Makeup Remover Towels

I Need Help With A Beauty Item

(VIDEO) Cooking Buddy Demonstration

How to I wash my CookingBuddy?

The Cooking Buddy

I Need Help With A Kitchen Item

How do I make a return?

How do I modify / cancel my subscription?

I ordered your product on another website and I want to return it.

How do I receive the new customer 10% discount?

My order was in transit, but hasn't moved recently.  What should I do?

Do you sell replacement parts or refills?