Privacy PolicyUpdated 4 hours ago
Effective Date: June 11, 2024
Last Updated: January 12, 2026
Campanelli Products, LLC and its subsidiaries, divisions, and affiliates (collectively, the “Company,” “we,” “us,” or “our”) value your privacy. This Privacy Policy (“Policy”) explains how we collect, use, disclose, store, and otherwise process personal information when you interact with our websites, social media pages, email communications, mobile applications, customer support channels, and other online services on which this Policy is posted (collectively, the “Service”).
This Policy also explains your rights with respect to your personal information and how to contact us or, where applicable, a relevant supervisory authority if you have concerns.
This Policy is written in English. Any translations are provided for convenience only, and the English-language version controls.
For purposes of applicable data protection laws, including the General Data Protection Regulation (“GDPR”), Campanelli Products, LLC is the data controller of personal information collected through the Service.
By using the Service, you agree to this Policy and our Terms of Use. If you do not agree, please do not use the Service.
1. Categories of Personal Information and Purposes of Collection
We collect personal information directly from you, automatically through your use of the Service, and, in limited circumstances, from third parties. The categories of personal information we may collect include:
- Contact information (name, email address, phone number, mailing address)
- Account and authentication information
- Transaction and order information
- Payment-related information processed by third parties
- Purchase history
- User-generated content (reviews, surveys, communications)
- Preference and interest information
- Online activity and device information (IP address, browser type, usage data)
- Approximate location derived from IP address (not precise geolocation)
We collect and process personal information to:
- Operate and provide the Service
- Process orders, payments, refunds, and shipping
- Provide customer support
- Communicate with you regarding transactions or your account
- Send marketing communications where permitted by law
- Improve, maintain, and secure the Service
- Prevent fraud and misuse
- Comply with legal and regulatory obligations
Processing is based on one or more of the following legal grounds, as applicable: performance of a contract, compliance with legal obligations, legitimate business interests, or your consent. Where consent is required, you may withdraw it at any time.
We retain personal information only for as long as reasonably necessary, taking into account legal, accounting, and business requirements.
2. Financial Information
Payments made through the Service are processed by third-party payment processors, including Shopify, Braintree, and Stripe (“Payment Processors”). Payment information is submitted directly to the applicable Payment Processor and handled in accordance with its privacy and security practices. We do not store full payment card numbers on our systems.
3. Disclosure of Personal Information
We may disclose personal information for limited purposes, including:
- Service Providers who perform services on our behalf, such as payment processing, fulfillment, analytics, customer support, and technology services
- Affiliates operating under common ownership or control, where necessary to provide the Service
- Business Transfers in connection with mergers, acquisitions, or asset sales
- Legal and Regulatory Compliance to comply with laws, court orders, or lawful requests
- With Your Consent, where you have authorized the disclosure
We do not sell personal information for monetary consideration and do not share personal information for cross-context behavioral advertising as defined under applicable law.
4. Cookies and Similar Technologies
We use cookies and similar technologies to operate our websites, analyze usage, personalize content, and support marketing efforts.
Where required by applicable law, non-essential cookies and similar technologies are deployed only after you provide consent. You may manage or withdraw your cookie preferences at any time through the cookie preferences tool available on our websites or through your browser settings.
Disabling cookies may affect certain features of the Service.
5. Children’s Privacy
The Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will delete it. If you believe a child has provided us with personal information, please contact us.
6. Data Subject and Consumer Rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of your personal information, as well as rights to data portability and withdrawal of consent.
We may require identity verification before responding to requests and may deny requests where permitted by law.
GDPR and UK GDPR
If you are located in the European Union or United Kingdom, you have rights under GDPR and may lodge a complaint with a supervisory authority.
California Privacy Rights (CCPA/CPRA)
California residents have the right to:
- Know what personal information is collected and how it is used
- Request access, correction, or deletion
- Opt out of the sale or sharing of personal information
- Limit the use of sensitive personal information (where applicable)
We do not discriminate against consumers for exercising privacy rights.
7. Linked Sites
The Service may contain links to third-party websites or platforms. This Policy does not apply once you leave the Service, and we are not responsible for third-party privacy practices.
8. User Content
Content you submit to public areas of the Service may be viewed by others. Please do not share sensitive personal information in public forums. We are not responsible for how others use publicly available information.
9. Marketing Communications
You may opt out of promotional emails at any time by following unsubscribe instructions or contacting us. Transactional and service-related communications may still be sent.
10. Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for safeguarding your account credentials.
11. Consent and International Transfers
We may process and store personal information in the United States and other countries where we or our service providers operate. Where required, we use appropriate safeguards, including standard contractual clauses, to protect international data transfers.
12. Customer Support and Automated Tools
Customer support interactions may include automated tools designed to assist with responding to inquiries and improving service efficiency. These tools do not make decisions that produce legal or similarly significant effects on individuals.
13. SMS/MMS Messaging
If you opt in to receive SMS or MMS messages, we may send transactional or promotional messages. Message frequency varies. You may opt out at any time by replying “STOP.” Message and data rates may apply.
14. Changes to This Policy
We may update this Policy from time to time. Changes become effective when posted. Continued use of the Service constitutes acceptance of the revised Policy.
15. Contact Us
If you have questions or concerns about this Policy or our data practices, contact us at:
Campanelli Products, LLC
476 Acorn Ln
Downingtown, PA 19335
Email: [email protected]
Phone: (888) 662-6737